our mission
We want to empower clients by helping them identify, explore, and express their preferences for counselling and psychotherapy. Our focus is on client choice and clear communication, not labels or diagnoses.
For Clients
How it works
Our people
The people behind the research
Our preference measures have been shaped by years of collaboration between psychotherapy researchers, mental health professionals, and service users.
Professor Mick Cooper
Professor of Counsellling Psychology, University of Roehampton, London
Professor John Norcross
Distinguished Professor of Psychology, University of Scranton
Charlotte Zamani
Trainee counselling psychologist, University of Roehampton, London
Andrea Anastassiou
Research Fellow, British Association for Counselling and Psychotherapy (BACP),UK
Evangelina Asiedu-Addo
Public Involvement Officer, The McPin Foundation
Emma Garavini
Senior Youth Involvement Officer, The McPin Foundation
Gina Di Malta
Chartered Counselling Psychologist and Senior Lecturer at The Open University
Tomáš Řiháček
Professor at the Faculty of Social Studies, Masaryk University, Brno
Zhuang She (Strong)
Assistant Professor, Department of Psychology, Nanjing University
For Clients
Frequently asked questions
What if I don’t know what I want in therapy?
That’s totally fine. Lots of people have never had therapy before and may not have any strong preferences. It may still be useful, though, to think about what’s been helpful when you talk to other people about your problems (for instance, do you like people giving you advice or not?). But if there are no preferences, you can just mark the central box to say so.
Do I have to pay for using these tools?
No. We created these tools so that everyone could use them freely. The one exception is for profit-making organisations, who we ask to pay a small fee for adopting our tools. That helps us develop them further. But service users will never have to pay.
My therapist told me to complete the measures here, what do I do next?
Once you complete the Adult Questionnaire or the Young Person’s Questionnaire and get your results, you can take or send this to your therapist. You don’t have to, though. If you don’t like or want to talk about the results, that’s totally up to you.
I’m looking for a therapist and found this site, what do I do next?
If you complete the survey tool (here) and get your results, you can take it to a therapist to tell them about the style of therapy you are looking for. It can help your therapist understand what you are looking for and whether they are the right person for you.
Will a therapist always do what I ask for?
These results indicate your preferred style of therapy, but there may be reasons a therapist thinks they should offer you something different, or they may feel they cannot offer you what you want. As such, the results provided are the basis for a dialogue with a prospective or current therapist, not a mandate.
There’s things I want that aren’t there on the survey tool, like my therapist to be understanding and confidential. Why not?
The tools were developed by asking therapists how they would vary their practices for different clients. Some practices, like maintaining confidentiality, are so integral to all therapeutic work that it’s not something that counsellors and psychotherapists could do much tailoring to fit. But if there’s things you want that aren’t here, then do still make that explicit to your therapist.
My therapist isn’t interested in my preferences–is that ok?
We think that listening to clients’ preferences is part of ethical and evidence-based practice, but we recognise that not all psychotherapists and counsellors would prioritise it to the same degree. Therapists work in many different ways, but clients should always have the ability to question it or even bring the work to an end if it doesn’t feel right to them.
How do I find a therapist?
This website doesn’t give direct advice about how to find a therapist. However, there are a number of directories you can try depending on where you are in the world. For the UK, you can try the BACP Therapist Directory, UKCP Therapist Directory, or the BPS Find a Psychologist site. For the US you can use the American Psychological Association Psychologist Locator.